Accessibility Statement

1. Our Commitment

GutterKings is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that the web should be accessible to all, regardless of ability, and we strive to make our website as inclusive as possible.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

GutterKings website (gutterkings.uk) is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

2.1 Standards We Follow

• WCAG 2.2 Level AA: Web Content Accessibility Guidelines
• Equality Act 2010: UK legislation requiring reasonable adjustments for disabled people
• EN 301 549: European accessibility standard for ICT products and services

3. Accessibility Features

We have implemented the following accessibility features on our website:

4. Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Screen Magnification: ZoomText, Windows Magnifier, macOS Zoom
• Voice Recognition: Dragon NaturallySpeaking, Windows Speech Recognition
• Keyboard-only Navigation: Full functionality without a mouse

4.1 Browser Compatibility

We test our website with the following browsers:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Microsoft Edge (latest version)
• Safari (latest version)

5. Known Limitations

Despite our best efforts, some content may not be fully accessible. Known limitations include:

5.1 Third-Party Content

• Google Maps: Embedded maps may have limited accessibility. We provide text-based location information as an alternative.
• Social Media Embeds: Content from third-party social media platforms may not meet all accessibility standards.

5.2 PDF Documents

Some older PDF documents may not be fully accessible. We are working to remediate these documents. If you need an accessible version of any document, please contact us.

5.3 Legacy Content

Some older pages may not fully conform to current accessibility standards. We are progressively updating these pages.

6. How to Customise Your Experience

You can customise your browsing experience using your browser or operating system settings:

6.1 Increase Text Size

• Windows: Press Ctrl and + to zoom in, Ctrl and - to zoom out
• Mac: Press Cmd and + to zoom in, Cmd and - to zoom out
• Mobile: Use pinch-to-zoom gestures

6.2 Change Colours

Most browsers allow you to override website colours with your own preferences. Check your browser's accessibility settings.

6.3 Use a Screen Reader

Free screen readers include:

• NVDA: Free for Windows - nvaccess.org
• VoiceOver: Built into macOS and iOS
• TalkBack: Built into Android devices
• Narrator: Built into Windows

7. Alternative Contact Methods

If you have difficulty using our website, you can contact us through alternative methods:

8. Feedback and Complaints

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

8.1 How to Report an Issue

Please provide the following information when reporting an accessibility issue:

• The web page URL where you encountered the problem
• A description of the issue
• The assistive technology you were using (if applicable)
• Your browser and operating system

8.2 Response Time

We aim to:

• Acknowledge accessibility feedback within 2 working days
• Provide a substantive response within 10 working days
• Implement fixes for critical issues within 30 days where possible

8.3 Escalation

If you are not satisfied with our response, you can contact the Equality Advisory Support Service (EASS):

9. Technical Specifications

Accessibility of our website relies on the following technologies:

• HTML5
• CSS3
• JavaScript
• WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used.

10. Assessment Methods

GutterKings assessed the accessibility of this website using the following methods:

• Self-evaluation: Internal review against WCAG 2.2 criteria
• Automated testing: Using tools such as WAVE, axe, and Lighthouse
• Manual testing: Keyboard navigation and screen reader testing
• User testing: Feedback from users with disabilities

11. Continuous Improvement

We are committed to continuously improving the accessibility of our website. Our ongoing efforts include:

• Regular accessibility audits
• Staff training on accessibility best practices
• Incorporating accessibility into our development process
• Monitoring and responding to user feedback
• Staying up-to-date with accessibility standards and guidelines

12. Contact Us

For accessibility-related enquiries or to report an issue:

This statement was prepared on 15 January 2026 and was last reviewed on 15 January 2026.